Futurecircle (“we”, “our”, “us”) is committed to handling personal information responsibly and in accordance with applicable Canadian privacy laws. This Privacy Policy describes the categories of information we collect, the purposes for which we use it, the choices available to individuals, and the measures we take to help protect the information we process. It applies to information collected through our website, by email or phone, and during the course of design consultations and projects.
Information we collect. We may collect identifiers such as name, email address, phone number, postal address, and project location. Depending on the engagement, we may collect project details including room measurements, photos you choose to provide, style references, budget ranges, and preferred timelines. If payments are processed through third-party providers, we receive limited details necessary for invoicing and records, but card data is handled by the designated provider in accordance with its security practices.
How we use information. We use personal information to respond to inquiries, schedule consultations, prepare proposals, deliver design services, manage vendor and trade coordination, and maintain administrative records. We may also use contact details to share service-related updates, appointment reminders, and material availability notices. With your permission, we may retain select project images for portfolio purposes, ensuring sensitive information and identifiers are not displayed.
Lawful bases and consent. Where consent is required, we seek clear permission for specific purposes, which can be withdrawn at any time using the contact details below. In other cases, we rely on legitimate interests such as delivering requested services, improving client experience, maintaining records, and safeguarding our operations, balanced against privacy considerations. We limit collection to what is relevant for the stated purposes.
Cookies and similar technologies. Our website may use cookies and analytics to understand aggregate site usage and improve navigation. You can manage browser settings to limit cookies. Preference tools on our site, where offered, help you adjust non-essential categories. Functional cookies that maintain basic site operation may remain active.
Sharing of information. We may share information with trusted partners who assist with millwork, installation, delivery, or technology support. These partners are provided only the details reasonably required to fulfill their tasks and are expected to handle data with care. We may disclose information when required by law, regulation, court order, or to address safety or security issues.
Data retention. We retain personal information for the period necessary to fulfill the purposes outlined in this Policy and to meet legal, tax, and accounting requirements. When information is *** longer needed, we take reasonable steps to delete or de-identify it.
Security. We apply technical and organizational measures designed to protect information against accidental or unlawful access, alteration, or loss. While *** method of transmission or storage can be guaranteed, we review practices periodically and train team members on appropriate handling.
Your choices and rights. You may request access to, or correction of, your personal information in our records. Where applicable, you may request deletion or raise concerns about specific uses. We will respond within a reasonable timeframe and may request verification to protect your data.
International considerations. Our services are primarily provided in Canada. If information is processed or stored in other jurisdictions by service providers, it may be subject to the laws of those jurisdictions. We take steps to require comparable protections where feasible.
Third-party links. Our website may reference external services such as social platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies when engaging with third-party tools.
Updates to this Policy. We may update this Policy to reflect operational, legal, or regulatory changes. The “Last updated” date indicates the most recent revision. Material changes will be communicated through the site or direct notice when appropriate.
Contacting us. To request access, correction, or to raise a privacy question, contact: Futurecircle, 1280 Bay Street, Toronto, ON M5R 2A7; phone + (1) 416 273-94-85; email Futurecircle@gmail.com. We aim to respond promptly and work with you to address concerns.
Last updated: 2026-05-21.